Shipping Information
Last updated: August 2025
UK Delivery
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Flat rate: £4.79 for all UK orders — no matter how much you order.
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Small items: If your order is a really small item that can fit through a letterbox, we charge £2.79 instead.
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Dispatch time: We aim to send all orders within 1–2 working days (Mon–Fri).
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Delivery time: Tracked delivery usually arrives within 2 working days of dispatch, and can be as quick as next day.
International Delivery
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Rates are weight-based and will be calculated at checkout.
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Delivery times vary by destination:
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Europe: typically 5–7 working days
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Rest of world: typically 2–4 weeks
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Please note: some international orders may be delayed by customs checks. We’re not responsible for any import duties or local taxes. These are the buyer’s responsibility.
Where we ship
We ship worldwide. If your country is listed at checkout, we can deliver to you.
Tracking
All orders are sent via a tracked service. Tracking details will be emailed to you once your order is dispatched.
Delays & lost parcels
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Delivery times are estimates and not guaranteed.
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We are not responsible for delays caused by circumstances beyond our control (e.g. postal strikes, customs delays, severe weather).
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If your order hasn’t arrived within 14 days (UK) or 30 days (international) of dispatch, please contact us via our Contact Form.
Returns & refunds
We accept returns and exchanges! Just make sure the item is unused and within our returns timeframe.
For full details, please see our Returns Policy.
